Refund and Returns Policy
At Kishwar-e-Siraj, we respect your privacy and are committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order with us.
1. INFORMATION WE COLLECT
When you place an order, contact us or interact with our website, we may collect information such as:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Information you provide when contacting customer support
• Website usage and technical information
2. HOW WE USE YOUR INFORMATION
Your information may be used to:
• Process and deliver your orders
• Confirm and communicate order details
• Provide customer support
• Process payments
• Improve our website and shopping experience
• Communicate important information about your orders
• Send marketing communications where you have opted in
• Prevent fraudulent or unauthorized activity
3. PAYMENT INFORMATION
Payments may be processed through third-party payment providers. Kishwar-e-Siraj does not intentionally store complete payment card details on its own systems where payment processing is handled by an external payment provider. Please refer to the relevant payment provider’s privacy policy for information about how payment information is processed.
4. COOKIES
Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better browsing experience. Cookies may also be used by analytics, advertising or other third-party services integrated with our website. You may be able to control cookies through your browser settings.
5. THIRD-PARTY SERVICES
We may use trusted third-party services to help operate our website and business, including payment providers, shipping and delivery partners, website and hosting providers, analytics services, advertising platforms and customer communication services.
6. DATA SECURITY
We take reasonable measures to protect the personal information entrusted to us. However, no online transmission or storage system can be guaranteed to be completely secure
7. YOUR INFORMATION
You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable law and legitimate business requirements.
8.MARKETING COMMUNICATIONS
If you subscribe to our communications, we may send you information about new collections, offers and updates. You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us.
9. POLICY UPDATES
We may update this Privacy Policy from time to time to reflect changes to our business, website or applicable requirements. The updated version will be published on this page with a revised date.
10. CONTACT
For privacy-related questions,
please contact:
Email: [privacy/support email]
Kishwar-e-Siraj [Business address, if applicable]